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General Marketing

Last Update 3 tahun yang lalu

What is marketing? What is a marketing mix? What are the key components of a marketing strategy? What is the difference between marketing and advertising? What is a target audience?

What is customer relationship management (CRM)?

Mirza Ahtsham

Last Update 3 tahun yang lalu

Customer Relationship Management (CRM) refers to the practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. CRM systems help companies build and maintain strong relationships with their customers, leading to improved customer satisfaction and retention.

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